Ordering from Us


It is very important to Educational Toys Planet to make your shopping experience pleasant, secure and fun! Orders can be placed any time online.
If you prefer to place a phone order, call us toll-free at 1-800-557-0430 Monday through Friday from 9 am till 6 pm EST. 

How to Place an Order

Adding item to shopping cart
When you find the toy you like, click the orange "Add to Cart" button. This places the selected item into your shopping cart, while you continue to browse and shop. Meanwhile, we will store all of your active cart content. You can access your active shopping cart by clicking the cart icon located in upper right corner of the screen.

Is item in stock?
We keep dynamic inventory that you can always check online. If you see big orange “Add to Cart” button on the product page, the item is in-stock and ready to ship. Please put the desired quantity of items in the small Quantity box above the “Add to Cart” button to check the available quantity. If the entered quantity of item exceeds the available inventory, on top of the shopping cart page you will see the notification that the requested quantity is greater that what we currently have in stock. Actual inventory of the item will be displayed in the quantity box on the corresponding line. We do not accept back orders. If the item is not available, you will not be charged for it.

What if the toy is out of stock?
If the item is currently unavailable, it will have the indication “Out of Stock” on its product page. You will also see an “Sign up to get notified when this product is back in stock” link. Feel free to register. You will be automatically notified by our system when we have the item again. When you receive such back in-stock notification, you can place your order for the item. Sorry, no backorders accepted.

How can I find the toy in your store?
Browse your way through the categories to the products that interest you, or use the search box on top right side of the screen to go directly to a list of matching products and categories. Our front page Gift Finder is an advanced search tool that helps you to find the right toy for your child. Just choose the desired fields from the menus and click on Find the Gift green button.

What if I cannot find an exact item match?
If Educational Toys Planet is unable to find an exact item match, try one of the following: a) check the spelling of your search term; b) try synonyms, related terms, or variant spellings; c) use proper spacing between words; d) if your search term is too specific, try a term that is more general.

Payment Options
Educational Toys Planet offers a choice of payment options to make your shopping experience convenient and safe!

Credit Card
Educational Toys Planet accepts all major credit cards: Visa, MasterCard, American Express, and Discover. We will require card number, expiration date, CVN code and full billing information how it appears on your monthly statement. Please note, debit card can be used only if it serves as a credit card.

PayPal
We gladly accept PayPal, a convenient fast online way of payment. Please choose PayPal option at checkout if you like to use it.

Gift Cards
If you have Educational Toys Planet gift card, you will be able to use it at checkout. Please put your gift card code into the Gift Card window on the Shopping Cart page. Order a  Gift Cards with the face amount of your choice to present it to your special child.

Purchase orders
Educational Toys Planet gladly accepts school purchase orders! We accept purchase orders from schools, companies and institutions. Please e-mail to: help@edutoysplanet.com or fax your order to (732) 333-1388. Purchase order must contain the following information:

  1. Shipping address
  2. Billing address
  3. Contact name
  4. Contact phone number
  5. Item name or number
  6. Quantity of toys
If your order is to be shipped to NJ and tax exemption applies to your organization, please attach tax exempt certification to the purchase order. Please visit our  Teacher Store for more information on purchase orders.

Secure Shopping
We utilize Secure Socket Layering (SSL) technology to encrypt your personal and financial information, including the credit card number, while it is transmitted over the internet between your computer and our website's servers. SSL is the industry standard technology for secure online transactions. Encryption is a advanced method of "scrambling" data. See our  Privacy Policy.

Cancelling Your Order
After the order has been placed, if you have sent your order, please contact us or call us at 1-800-557-0430 to cancel your order. Please note that your order may begin processing immediately after you placed it, and it may not be possible to cancel the order. If the order has been shipped to you, you can return the merchandise upon receipt. Please see our  Return Policy. Changing your order: if you need to make any changes to your order after you placed it, please contact us. Please note that your order may begin processing immediately after you place it, and it may not be possible to change items on existing orders.

APO/FPO Customers
We gladly receive and process orders from our military personnel. We ship orders to APO/FPO locations at USPS discounted rates. Standard delivery flat rate is $16.25. Please note, expedited shipping is not available for APO/FPO addresses. Also, products shipped directly from manufacturer’s warehouse are not available for APO/FPO delivery. Please note, free shipping offers do not apply to APO/FPO locations.

Sales Tax
Educational Toys Planet is required to collect 7% state sales tax on all purchases shipped to New Jersey, USA. All other locations will not be charged sales tax.

Gift Services
We understand the magic of gift giving! Educational Toys Planet makes children presents special!

  1. No Pricing on Packing Slip. For shopping privacy our packing slips do not contain any pricing information.
  2. Gift Message. We offer free Gift Message to be included with your order. At checkout you will see a Gift Message box. Please type your greeting in there. Your gift message will be printed in a designated area on the packing slip.
  3. Gift Wrapping. Educational Toys Planet offers professional gift wrapping of your whole order for just $3.95. Depending on your toy's size and shape we will either wrap each toy in the bright color quality gift paper, place your whole order in the great looking Happy Birthday plastic gift sack, cover the odd-shape items in plastic gift wrap, or use a combination of these methods. Please note, we guarantee the nice and festive look of our gift wrapping, but we cannot guarantee that the items are wrapped individually. If you like to have your present gift wrapped, please add the items of your choice to the shopping cart. If the item is eligible for gift wrapping, the gift sack picture will appear on the right on Shopping Cart screen. Simply make your choice by clicking on the Gift Sack. All direct shipped items are not eligible for gift wrapping. If your Shopping Cart contains only items shipped directly from manufacturer, the gift option will not be displayed. If you your Shopping Cart contains a mix of toys shipped from our warehouse and directly from manufacturer's warehouse, the gift wrap option will be displayed, but we will place in the bag only the items that are shipped from our warehouse.

Gift Cards
Not sure what to buy for the young genius in your life? Pick the Educational Toys Planet Gift Card! Why to choose Educational Toys Planet Gift Card?

  • Gift Card is the fastest way to deliver your present!
  • Gift Card offers freedom of choice for the little shopper!
  • Gift Card can be e-mailed to the young recipient within minutes!
  • Gift Card can printed and presented directly to your special child!
  • Gift Card has no expiration date!
  • There is no shipping charge for sending our gift card to the lucky recipient!

Discontinued Toys