Contact Educational Toys Planet
While contacting us, please keep in mind that we are totally dedicated to making
your toy shopping experience the best and the most pleasant ever. We really do care about our customers and how they are treated before and after a sale.
Before you call or email
If you are calling regarding an existing order, please have its number handy. Your order number looks like this: "yhst-7723221527973-1005", where the number
after the second dash is the order number. In our example the order number is 1005.
E-mail questions or comments
If you want to send us an e-mail, please fill out the form below and hit
"Send". Please be sure to leave your correct e-mail address or phone number, so
we could promptly reply.
*Note: Your message and e-mail address will be sent to us over secure
128-bit SSL connection. Because of this extra security precaution, once you
click on "Send" you may get a notification about Security Certificate. If you
get it, please click "YES" for your message to be sent.
Call
You can always call us to place an order or if you need our help with an
existing order. Our phone number is 1-800-557-0430 We'll be glad to answer
your calls from 9am to 6pm EST on business days. If you need to call after hours
or if we are busy with other customers, please be sure to leave a voice message
and one of our representatives will call you back.
Fax
Comments or other requests can be placed any time on-line or by faxing it to 1-732-677-2409. Comment on a toy
If you'd like to share your or your child's experience with a particular toy,
we encourage you to use our Customer Review system. Just browse or search our
store to get to the product page of the toy you'd like to comment on. Scroll
down and look for "Customer reviews" area.
Address
Please use this address for all correspondence:
Educational Toys Planet
16 Horse Shoe Ln
Freehold, NJ 07728
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